Fully Escorted Support
We help escort clients to and from waiting rooms, appointments, care facilities, and other destinations so they are not simply dropped off at the door.
About Mobility Transportation Services
Built Around Compassion, Safety, and Personal Care.
Mobility Transportation Services provides non-emergency medical transportation for families, patients, and care teams who need dependable support from people who truly care.
Our Story
What Sets Mobility Transportation Services Apart
Several years ago, CEO Spencer McDonald was visiting a doctor’s office when he noticed elderly patients being dropped off at the front entrance of a four-story medical building in wheelchairs and walkers by local transportation companies and family members.
Spencer witnessed this several times and found himself helping these individuals into the elevator and to the correct doctor’s office for their appointments. It was then that he realized there had to be a better way to assist people who needed more than a simple drop-off at the curb.
He recognized that elderly individuals, patients with disabilities, and families coordinating medical appointments deserved a higher level of attention, dignity, and care.
Spencer was trained in the non-emergency medical transportation industry by Joel Davis, owner and founder of the United Medical Transportation Providers Group. Through that instruction, training, and mentorship, Spencer gained a deeper understanding of the transportation needs families face and the standards required to serve them well.
“I care about the families we provide service to and promise to provide the highest quality non-emergency medical transportation service to every client.”
Our Difference
More Than a Ride From One Place to Another
MTS was built around the belief that patients and families deserve transportation that is safe, professional, and personally supported from start to finish.
Comfort-Focused Service
Our goal is to make every ride feel safe, clean, comfortable, and respectful for the patient and reassuring for the family.
Confidence for Families
Families can feel confident knowing their loved one is supported by a team focused on safety, communication, and professional care, with family ride-alongs welcome at no additional cost.
Why Families Continue to Trust MTS
24/7 Long-Distance Availability
Support for time-sensitive, long-distance patient transportation needs.
Compassionate Care
Patients are treated with dignity, patience, and respect, with family members welcome to ride along when needed.
Clear Communication
Families and care teams stay informed before, during, and after transport.
Experienced Team
Years of focused experience in medical transportation and patient support.