Testimonials
Trusted by Families, Patients, and Care Teams.
Families and healthcare professionals rely on Mobility Transportation Services during some of life’s most important transportation needs, with compassionate support for patients and the people who care about them.
Real Stories
What Families and Partners Say About MTS
These testimonials reflect the care, communication, reliability, family support, and compassion our team strives to provide on every trip.
★★★★★“I would like to extend our family's gratitude and thanks for the extremely caring way you managed our urgent request to move our mother from Salt Lake City hospital to her home in Helena MT. Your willingness to do the drive itself, if needed, went above and beyond our expectations and your compassion in working with us to make it happen was so personal and caring.
Your driver, James, was outstanding. He was not only professional in transporting my Dad along with my Mom, but also caring and attentive.
I would recommend your company first and foremost for this type of transportation.”
★★★★★“Thank you so very much for transporting my parents to my daughter’s wedding events, and to John for being attentive to their needs. My mom said she had a good time and was so happy that she was able to attend.
You have no idea what it meant for my daughter to have her grandmother be part of the wedding events. There just aren’t words to express my gratitude for the great service you render these elderly people who have a hard time getting around.
Thank you from the bottom of my heart!”
★★★★★“For the past year I have relied on MTS to transport my husband, who is wheelchair bound and suffering from dementia, from his nursing home to my hotel room daily for periods of ten days a month.
Both MTS’s management and drivers are friendly, caring, responsible and utterly reliable. I can ask for the simplest of schedule changes, or smallest attention to details, with the confidence that my request will be met.
MTS goes the extra step. Its service is invaluable to me and reflects with credit on the city it serves.”
★★★★★“My drivers name is John, and he has been a lifesaver. Without your services, I wouldn’t be able to go to any of my daughter’s doctors appointments. With your services, I am able to go shopping, go to my daughter’s doctors appointments, and be a normal human being.
I can’t thank you enough for giving me the freedom that normal people have. Not only does John drive me places, he also comes in and helps me shop, reach things I can’t reach, and helps me find things that are above my level of sight.
You have made a difference in my life. People really don’t know how important your business truly is.”
★★★★★“Spencer is an individual who has compassion and trains his employees to implement high standards and integrity in dealing with elderly and/or disabled individuals.
My parents were treated with the utmost dignity, respect and compassion. MTS was willing to go above and beyond the basics to accommodate special, individual needs, without charging exorbitant fees.
I highly recommend this company’s service.”
★★★★★“I had an amazing experience with these guys! My wife and I are both in wheelchairs and we were invited to a friend's wedding in the Salt Lake area but were about to give up because it was difficult to find an affordable way to get us everywhere we needed to be over several days.
Over our 3-day trip we had 3 drivers, including the owner, and they all gave us the same safe, friendly and reliable service. They followed the itinerary perfectly and we rarely had to call dispatch.
Overall a great experience and I am looking forward to using them again for our next trip to Utah!”
★★★★★“I’ve worked with Mobility professionally for a couple years now, scheduling transports for patients in my hospital. They are always on time and always keep it professional.
Their dispatchers and drivers are friendly, and the owner is willing to do whatever he can to help you out. I always have patients who come back and comment how much they loved their services.
I thank you for the services you consistently provide to us and look forward to continuing our partnership.”
★★★★★“Great service. Very compassionate with my mother. Clean van. Love this company. No reason to use anybody else.”
★★★★★“We use them to transport our patients and they generally do a very good job. A responsive and caring crew who keep their equipment and vehicles in good working condition.
I work in Administration at HealthSouth.”
★★★★★“I have been working with MTS and I must say, I am very impressed. The communication with all of the transports that I arrange are appreciated.
I feel confident in every arrangement that is made. I will continue to use MTS because of the reliability and courteous employees.
Thank you for being there for us!”